Overview
∗This product has a reactive glaze or hand-painted design which gives each product a one-of-a-kind look. The final finish will vary from piece to piece.
Illumination Fragrance Warmers are our top-selling traditional warmers. Each is designed with your style in mind to accent your home decor, where it is traditional, transitional, farmhouse, modern, cottage, Scandinavian, or more! We use high-quality ceramic, porcelain, metals and glass to provide a product worthy of the included one-year warranty.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly or reach out to us within 2 days to file a claim.
Please save all packaging materials and damaged goods before filing a claim. To help us resolve your issue, please be prepared to provide as much detail as possible. The following list can be used as a guide for the information you might need when contacting us or the carrier:
International Shipping Policy
We currently do not ship outside the U.S.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Visit our Shipping Policy for more information.
